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Regulatory Disclosure

Company details

Capworks Investment Managers India Private Limited.

1401, Crescenzo, 14th Floor, Plot No. C-38 and C-39, G-Block,

Bandra Kurla Complex, Bandra (East),

Mumbai, Maharashtra, India, 400051

Email Address: contact@rmbcapitalworks.com

Compliance email: compliance@rmbcapitalworks.com

Investor Complaints email: contact@rmbcapitalworks.com

Our approach

The world is demanding greater corporate transparency. Investors want access to more accurate and relevant information about companies, transactions, markets and risks. Our banking system is robust and strong because of our outstanding corporate governance practices. At Capworks Investment Managers India Private Limited (“Company” or “Capworks”), we believe the way we govern our business plays a central role in the strength and health of the global economy.

 

FirstRand, Company’s holding company, is committed to fair dealing and integrity in the conduct of its business. This philosophy is entrenched in the board of directors' commitment to exercise due care and skill (diligence) and act in good faith (fiduciary duties). The board believes that its commitment to these ethical values will benefit all its stakeholders. Decisions taken by the board determine not only the direction of FirstRand, but also the way in which it is managed.

AIF

Company acts as an Investment Manager to the SEBI registered category II Alternative Investment Fund (“AIF”)- RMB Capitalworks Hybrid Solutions Fund.

AIF Registration Details

Name: RMB Capitalworks Hybrid Solutions Fund

Category of AIF: Category II

Registration Number of AIF: IN/AIF2/24-25/1708

Name of Manager: Capworks Investment Manager India Private Limited

Compliance Officer

Name: Issac Yakub Merchant

Contact: +91-8424851708

Government Resources

Learn more about the Online Dispute Resolution process for the Indian Securities Market here.

Online Dispute Resolution (“ODR”) Portal

Securities and Exchange Board of India (‘SEBI’) vide circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023 provided guidelines for online resolution of disputes in the Indian securities market through establishment of a common Online Dispute Resolution (“ODR”) Portal which harnesses online conciliation and online arbitration for resolution of disputes arising between investors and listed companies or specified intermediaries/regulated entities in the securities market.

 

SEBI vide circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/135 dated August 4, 2023 further clarified that the investor shall first take up his/her/their grievance with the market participant (Listed Companies/specified intermediaries/regulated entities) by lodging a complaint directly with the concerned market participant. If the grievance is not redressed to the satisfaction of the investor, the investor may escalate the same through the SCORES Portal. After exhausting the above options, if the investor is not satisfied with the outcome, he/she/they can initiate dispute resolution through the ODR Portal.

 

SEBI has also issued a Master Circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/145 consolidating the above-mentioned circulars being circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023 and circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/135 dated August 4, 2023. These SEBI circulars are available on the website of SEBI. 

Master Circulars for Online Dispute Resolution

Filing of complaints on SCORES – Easy and quick

  • Register on SCORES portal

  • Mandatory details for filing complaints on SCORES- Name, PAN, Address, Mobile Number, Email ID.

Benefits:

  1. Effective communication

  2. Speedy redressal of the grievances

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